Shipping and Returns
In Stock items will ship same or next business day. The earlier in the day the order is placed, the better the chance it will ship that day.
Pre-Order items will ship when released and in stock. Please see our Pre-Orders and Payment page for details.
A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping.
Most orders will be shipped DHL or UPS, however we do utilize other carriers as well.
Shipping changes after the order is shipped, such as intercepts, address change, and will call pick-up may be subject to a Service fee per shipment (this is simply passing along the fee billed to us by the carrier to make the change when in-transit).
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. These additional charges required for customs clearance are the responsibility of the buyer.
When your order arrives at customs either our shipper or the customs office will contact you directly to arrange for the payment of any charges that may be due. Please contact your local customs office for further details.
Bunker Custom Cycles is not responsible for any duties, fees, or customs associated with any local, state, or province governments.
Item must be returned in original packaging un-used within 30-days after it is shipped.
Buyer is responsible for return shipping. 10% re-stocking fee may apply.
Please email us at firstname.lastname@example.org before you return items, otherwise returns will not be processed.